Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-offers.terratrek.net! We are dedicated to providing an exceptional online experience while prioritizing your privacy and data protection. This Privacy Policy explains how we handle the personal information of our users, ensuring transparency and compliance with global data privacy regulations.

Scope

This policy covers all aspects of our website (https://hot-air-balloon-dubai-offers.terratrek.net), mobile applications, online services, and products offered by ‘Hot Air Balloon Dubai Offers’ (hereafter referred to as “we,” “us,” or “the Company”). Please note that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications and services as an authorized user.
  • Visiting our websites, including this policy page, linked to our main platform.
  • Communicating with us via email, telephone, or text messages/SMS for newsletters, updates, or support.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing address for transactions.
  • Financial Information: Bank account information, if provided for direct deposits or payments.
  • Purchase Information: Items bought from our platform, purchase history, and order details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data.
  • Location Data: GPS coordinates or other location-based services data when you use our apps or visit our physical locations.
  • Feedback: Comments, reviews, and responses provided by users to improve our services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (in compliance with their privacy policies).
  • Product Information: Details about products or services you show interest in or purchase on our site.

We obtain this data through direct user input, automated systems, and third-party sources who share personal information with us based on their own privacy policies.

Cookies

We use cookies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage and performance, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

We take robust security measures to protect your personal information:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Engaging reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect or store personal data from minors.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data under certain legal grounds.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to or raise concerns about how we process your data.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file an appeal/complaint, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

  • Email: [email protected]
  • Address: Hot Air Balloon Dubai Offers, [Street Address], [City], [Country]